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Return & Exchange Policy

Gina Couture · Last updated April 2026

At Gina Couture, each piece is tailored and custom-made specially for you after your order is placed.

Our Policy

Due to the personalized nature of our products:

  • Returns and exchanges are not accepted.
  • Refunds will not be entertained under any circumstances.

Damaged Product?

In the rare case that you receive a damaged product:

  • An unboxing video is mandatory (from package opening to product reveal) for us to verify the issue.
  • We take utmost care in quality checks, and every product is double-checked before dispatch, so damages are extremely rare.

We appreciate your understanding and support for handcrafted, made-to-order fashion.

Need help?

Write to hello@gina-couture.com or WhatsApp +91 86107 26740 with your order number—we are happy to assist.